If you've lost your Silhouette library - or a good portion of it - I completely understand how you feel.
But..I don't want you to panic...yet. I lost more than 4,000 design files in my Silhouette library and got them all back quickly. Read on and then save this post for when you re-start Silhouette Studio and realize: poof my Silhouette library is empty!
Before I tell you how I recovered thousands of missing designs from my Silhouette Library I want to give you a timeline of events.
Time of Events: Silhouette Library Gone!
On Monday, December 2 (Cyber Monday) I was working on a tutorial in Silhouette Studio. I needed to fill my design with a pattern. When I went to my Fill Patterns tool the custom imported pattern I was going to use was not there.
I immediately went to my Patterns folder in my Silhouette Library and realized...it's 90% gone. And then looking at the overall number of designs in my library I realized I was missing close to 4,000 files.
There was no rhyme or reason for what was remaining in my library. Some items were Silhouette Design store designs, some were files I created in Studio, others were designs I imported into my library, some were synced to the cloud and some were saved locally.
Thinking back...
On Wednesday, November 27 I purchased a design from the Silhouette Design Store. I was working on a tutorial or test to see if the purchased item would sync or automatically download to my library as many of you have completely purchases are no longer automatically showing in the library.
The purchase wasn't syncing when my library was set to "Work Offline" (obviously), so I unchecked the box to Work Offline (so my library would sync). Unfortunately this made no difference in getting the purchased design to sync or show up in my library.
On Friday, November 29 I manually and intentionally shut down Silhouette Studio closing the program on my computer.
On Monday, December 2 (prior to working on that Fill Pattern project) I relaunched Silhouette Studio.
This timeline is important because Silhouette did some type of update the weekend of November 30 - December 1.
How I Recovered My Entire Missing Silhouette Design Library in 4 Clicks
From the library tab, click the gear in the right corner of Silhouette Studio to open the Library Settings panel.
Click Library Snapshots
Click the most recent Snapshot available and "Browse".
You'll see a screen like this, but evaluate the library in this snapshot.
It won't show your library, but it will show how many files are in this library snapshot. You can see in this most recent snapshot from Saturday, Nov 30 my library had been reduced to 430 files.
If it's not a complete library go to the next most recent snapshot. Here I can see that my Thursday, Nov 28 snapshot shows 4,391 files.
In my case the November 30 snapshot was a snapshot of my mostly empty library, but the November 28 snapshot was of my complete library so I reverted to this snapshot.
And with a click of the button my entire Silhouette library was back.
Here's a Video on How to Recover Missing Silhouette Files
So Why Was My Silhouette Library Missing?
Going back to my timeline something clearly happened between when I shut down on November 29 and when I restarted on December 2. And when I say something happened - it seems Silhouette ran some type of background server update over the weekend.
My Silhouette library was completely intact when I shut down Silhouette Studio down on Friday and the Thursday snapshot was fully intact, but yet the Saturday snapshot was missing 4000 files..and I was running the same exact version of Silhouette Studio throughout meaning I did not update or change software versions.
Thankfully Snapshots are there for these types of cases when your Silhouette library files go missing! Need personalized help getting your library back..or to troubleshoot another issue? I offer that through Silhouette U!
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Thank you for this! I don't use my Silhouette very often and have been frustrated that most of my files had disappeared. I had to go back to March 2024. I went from 139 files to over 1000!
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